Partnering with American Watch eliminates unnecessary operating costs while reducing risks. With over 30 years of experience, American Watch has developed a unique understanding of the luxury timepiece and accessories industry. We are aware of the challenges and opportunities in the market and have a proven track record of success. We all live life fast. And to the fullest, so every watch must be made from the highest quality materials and built to last a lifetime. You can only get this quality when the people care about the project, our company, and the customers we serve.
We don’t believe in “cookie-cutter” watch designs. Every watch project/design must have a “reason for being.” Therefore, before we start the design process, American Watch will analyze current market trends and the price positioning of your watch product. Once we have determined the opportunity of the product, we begin with material selections, color palette, and influencer direction. Product storyboards are created to give a clear path to you and your team, so we are on the same page when we begin the creative design process.
We take pride in your reputation and relationship with department stores and independent retailers. Our team can design and make a watch program that will grab the attention of key buyers. With 30+ years in the industry, we also know their requirements, standards and service. Designing and manufacturing a great product is only the first step. Sell-In and Sell -through requires retailer/consumer support. We offer the following support:
When you order your production from American Watch, we offer storage and drop ship programs from our factory in DownTown Los Angeles. The most significant advantage to our dropshipping program is that it's possible to launch your watch program immediately. You will not have to invest thousands of dollars in shipping and storage facilities. Just leave everything to us. We can even use your label and bill your service provider. Since your purchasing your watches from us, we are worried as you are about fulfilling your orders on a timely basis.
After a watch is purchased, some consumers are looking for a quick answer to their questions and often contact the service department. This is especially true with Smartwatches. American Watch will customize a support service level based upon your needs. If you prefer, we will train your customer service department on how to handle the related timepiece questions. We can also include and online knowledgebase, which will provide proactive support 24/7. A consumer expects a reliable after-sales support service.